4 Important Ways in Which a Mobile CMMS Can Affect a Field Technician’s Workflow

The smartphone is at the center of all communication today. In less than a blink of an eye, you can connect with anyone on the planet. This hyper connectedness and the resulting mobility has changed the business landscape forever. Today’s businesses have a lot more employees who are always on the move.

Maintenance work is attention seeking and requires reliable and attentive technicians to stay on top of their game, all the time. As a logical evolution of this expectation, there has been a lot of buzz in the industry regarding the mobilization of Computerized Maintenance Management Software (CMMS). With so much buzz happening around the topic, CMMS softwares are starting to come up with innovative solutions for the same.

In this article, we’ll discuss in detail about the 4 critical reasons why going the mobile way is important for the industry. Mobile based CMMS is not just a popular fad, but will remain a necessary feature for future technicians.

#1 Accessing real time data and Collaboration on the go

A good number of maintenance jobs are reactive in nature and this is problematic because, as and when the problems occur, the technicians must be ready to respond in a matter of few minutes. By leveraging the power of a mobile CMMS, you can improve communication across technicians, so they can be on the same page at all times. Being able to get real-time data over the entire operation and having permission to view, create, carry out preventive maintenance, and edit service and work orders will augment the capacities of a technician on ground.

#2 Reduce time spent on commuting
A good number of technicians spend their time out in the sites, their job description doesn’t require them to be tied to their desk. An outdated CMMS would demand a field technician to enter information at the office. A mobile CMMS solution is fully portable and can be accessed from any mobile device and thus the field technician can work on his maintenance tasks and update work orders right from the point of action. This will reduce the time wasted on unnecessarily commuting between the office and work site.

#3 Your mobile device is an advanced piece of hardware
Traditional CMMS systems come with a range of value additions like, a barcode scanner, that technicians can use to save a ton of time. With the help of a barcode scanner, you can quickly perform searches without having to manually dig through a long list.

With the help of a mobile device, all this can be done on the site as well. The camera module in the mobile phone can be used to scan barcodes, and the data can be processed online to return the actual make and model of the spare part that is required on site.

#4 Better Workflow
Everyone of has fallen victim to forgetfulness. When you are a field technician and you forget to write down specific details about the work order, then it would be very difficult to update the CMMS for the next person. Having a mobile CMMS solution solves it by allowing you to enter all of the required information at the job site itself, thus making the workflow a lot more easier.

I hope this article was useful for you to learn about CMMS technology and how a mobile version would improve efficiency. If you have any doubts with regards to this, let us know through the comments and we will be glad to help you out. If you have any suggestions regarding how we can improve the article, let us know them through the comments as well for us to improve.

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